Mark, I would like to express to you and Debra our sincere appreciation for the manner in which you conducted the sale of our Dianella house. We went to you because you have an excellent reputation in the area and we had observed the way in which you advertised properties for sale. Our experience in the sale of our property confirmed everything that we had heard and in fact exceeded our expectations. We were very impressed at the most professional way in which you and Debra treated us from the start of the process right through to an extremely successful conclusion. Your thoughtfulness, caring, communication, honesty and professionalism in representing us as your clients were of the highest standard. Your efforts were a credit to you each individually, your firm and the Real Estate Industry in general. Please accept our thanks for an outstanding job. We would have no hesitation in recommending your firm to any client. Please accept our best wishes for the future.